Follow Lovin Dublin

Three Ireland Customers Have Seen Huge Amounts Of Money Charged To Their Accounts

By katedemolder

April 25, 2017 at 10:45am


Three Ireland customers woke up to a rude awakening this morning as a number of the phone company's customers have been charged phone bills of up to €300, for services of which they did not avail. 

According to the Irish Independent, Three customers received texts this morning stating that large amounts of cash had been charged to their account. 

Many of whom took to Twitter to voice their anger. 

It seems that some prepay (pay as you go) customers have been affected, while no bill pay customers were affected.

Three Ireland took to Twitter to respond to every customer individually about the inconvenience. 

Three also got in touch with Lovin Dublin to say:

''Three is aware that some of our prepay customers received a text message regarding their allowance in error this morning. We are working to resolve the issue and any necessary refunds will be processed as soon as possible. We would like to apologise for any inconvenience.''

It appears that the texts were sent in error. An error they have since been investigating. 

Furthermore, no customers will be charged for services of which they did not avail. 

READ NEXT: There Will Be A Massive Sale Event In Dundrum This Weekend


Join the Lovin Dublin Newsletter

* indicates required


Marketing Permissions

Please select all the ways you would like to hear from Lovin Media Group:

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.