Follow Lovin Dublin

The Ivy Has Issued A Notice To Staff Forbidding Waiters From Taking Payments Following Row Over Tips

By Jen

November 21, 2018 at 5:35pm


Management at The Ivy on Dawson Street has issued a notice saying waiters can no longer take any payments from guests, after a row broke out recently when tips were allegedly not being shared as per company policy.

The notice said that because of the row there would be no bonuses paid to any of the Front of House staff while they deal with the situation. In addition to this the credit card machine will be locked with a password that only managers know.

The Ivy said that management would handle all payments, due to “greed”, “inability to follow procedures” and “guests…consistently being asked for cash”.

The topic was discussed earlier today on RTÉ's Liveline.

You can read the notice from the Ivy's Management in full below.

Staff told Liveline that "all they did was tell the truth when customers asked who got the money from credit card tips".

The Ivy released a statement saying that they encourage all tips to be shared with the rest of the team.

When a tip is paid by card it goes into a shared gratuity fund for all the staff. An issue arose when a member of the waiting staff asked patrons to pay for tips in cash only.

Main image via The Ivy

READ NEXT: REVIEW: "There's A Reason Why Dublin's Cheapest Full Irish Fry Is Just €2.99"


Join the Lovin Dublin Newsletter

* indicates required


Marketing Permissions

Please select all the ways you would like to hear from Lovin Media Group:

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.