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The Number Of Taxi Complaints Last Year May Surprise You

By Sarah

March 2, 2017 at 9:15am


Taxis. Our hailed Dublin chariots that have rescued us from many a rain shower and early morning dash to work.

It's not all speed and care, however, as it's been reported by The Irish Examinerthat complaints about Irish taxis rose by 7.5% last year to almost 1000.

People complained about a wide range of issues, including reports of bad hygiene, overcharging, aggressive behaviour and refusing to take guide dogs.

The statistics were released by the National Transport Authority , and show that the majority of complaints were regarding 'driver behaviour', at a total of 444.

This is in fact a decrease of 47 from 2015, although the report sees complaints about 'hiring matters' and 'fares matters' both rise.

When asked if he was worried about the amount of complaints, president of the Irish Taxi Drivers Federation Joe Herron said: "Not really.

"The number of complaints about driver behaviour is actually down, as are the number of complaints about vehicle condition.

"What makes them so much easier nowadays is that so many people can download our Driver Check app."

Our yellow flashing beacon of hope prevails.

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