Dublin Restaurant Receives Support After Last-Minute Cancellation Of Large Booking
'Turned away so many guests who would have turned up. Gutted'
A Dublin restaurant owner has received support after posting on Twitter that he had to deal with a last-minute cancellation of a booking for 14 people.
Gaz Smith, of Michael's in Mount Merrion, took to the platform on Friday to say 'Lads, a 14 no show, I feel sick, absolute disaster. Working so hard to make the specials and turned away so many guests who would have turned up. Gutted.'
Lads, a 14 no show, I feel sick 🤕 absolute disaster. Working so hard ti make the specials and turned away so many guests who would have turned up. Gutted— Gaz (@MichaelsCoDub) November 30, 2018
This has become a trend recently in Dublin, with other restaurants calling for customers to consider the consequences of these late no-shows.
Gaz's post gained a fair bit of traction and he went on to share kind offers he received from members of the public as people came along to fill up the seats.
I’m not going to dwell on no shows tonight, not after your support, and look at this email, what a lovely lovely gesture. Cheered me right up 😍. I love you all 🙌😘😘 pic.twitter.com/bBYCK9qxjd— Gaz (@MichaelsCoDub) November 30, 2018
Phone Hopped, Filled the Seats. TWITTER FRIENDS I FOOKIN LOVE YOU. You saved the day ! MWAH 💋 pic.twitter.com/HwM6ib7fws— Gaz (@MichaelsCoDub) November 30, 2018
I naively, always though asking for deposits goes against the grain of hospitality and sets the wrong tone of somebody enjoying a night out. But we’re left with no choice if this trend of no shows continue. Losing half of a friday night will affect the entire months margins. pic.twitter.com/logrAeM57H— Gaz (@MichaelsCoDub) December 1, 2018
Gaz called on people to think twice before booking as cancelling can have a detrimental effect on business...
We were very lucky and appreciative to have pulled it back last night. But we will have to look into future reservation deposits for groups. Please please please think twice before booking places and give notice of changes in numbers / if you can’t make it. We depend on you🙏🏻 pic.twitter.com/OHxCzFwYp6— Gaz (@MichaelsCoDub) December 1, 2018
Thank you so much to everybody who messaged us or commented, literally thousands, I’ll try to respond to everybody. Enjoy your weekend 😊😘 pic.twitter.com/gjn0u09Mn2— Gaz (@MichaelsCoDub) December 1, 2018
Something to be aware of ahead of the busy Christmas period, folks.